Return & Refund

At Gas Guru, we strive to provide you with the highest quality products and services. However, if you are not completely satisfied with your purchase, we offer a return and refund policy to ensure your peace of mind.


You may return eligible items within 30 days of the purchase date. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Please ensure that all accessories, manuals, and other accompanying items are included.


Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be issued to your original method of payment within a reasonable timeframe. Please note that shipping costs are non-refundable.

Return Shipping

You are responsible for the cost of return shipping unless the item received is defective, damaged, or incorrect. We recommend using a trackable shipping method to ensure the safe and timely return of the item.

Non-Returnable Items

Certain items are non-returnable, including but not limited to perishable goods, custom-made products, and items explicitly stated as non-returnable. Please check the product description or contact our customer support team for further clarification.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.


We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

It is important to review our complete return and refund policy on our website for detailed instructions and any additional terms and conditions that may apply.

If you have any questions or need assistance with a return or refund, please contact our customer support team. We are here to help and ensure your satisfaction.